AfterCare is Evolve's ongoing Pipedrive support and admin retainer for UK and international businesses. You get a support inbox that knows your set-up, monthly hours for changes, automations, reporting and data clean-up, and the Evolve Pipedrive Sidekick to keep your team using the CRM properly. Four plans, from £99 a month, for teams of roughly 5 to 50 users. Based in Sussex, working globally.
Works with any Pipedrive account, whether or not you bought it through Evolve.
The basics that stop a Pipedrive account drifting: somewhere to ask, something that teaches the team, and a partner watching the account.
Email support from people who have seen your pipelines, fields and automations. Questions answered, small changes made, and problems caught before they cost you a deal.
In-app guides, SOPs and process rules that sit where your team works, so the right way to log a deal or follow up a lead is one click away.
Software discounts on the apps we recommend around Pipedrive and 10% off Timebanks when a bigger piece of work comes up.
Every plan builds on the one before it. Engage or Empower suits most 10 to 30 seat teams.
Prices are per organisation, not per user, and exclude VAT. Need Pipedrive licences too? See Pipedrive pricing in GBP.
The work a Pipedrive account needs every month, done by people who do it every day.
A free 30-minute review of your Pipedrive account: pipelines, fields, automations, data quality and how the team is really using it. You get a short list of what to fix.
We recommend the tier that matches the fixes and your team size. Pay monthly or annually; annual billing includes two months free.
Support inbox open every working day, your hours used on the agreed priorities, and a regular review of adoption and data so the account keeps improving.
A set-up (our Launchpad) builds the account once: process mapped, Pipedrive configured, data migrated, team trained. Ongoing admin keeps it working after that: changes as the business changes, automations maintained, data kept clean and the team kept using it. AfterCare is the ongoing part.
Yes. Most AfterCare clients did not start with us. The health check tells us how the account was built and what needs attention before we take it on.
No. AfterCare works with any Pipedrive account. If you would like us to become your Pipedrive provider as well, Pipedrive's change-of-provider process moves the subscription to Evolve; we confirm your plan and price with you before anything changes.
AfterCare starts at £99 a month for unlimited email support and the Sidekick, £295 with a monthly session and health check, £595 with three service hours a month, and £1,995 with ten hours plus de-duplication. Prices are per organisation, not per user, exclude VAT, and annual billing includes two months free.
We tell you before we go over. You can move up a tier, or we quote the extra work as a Timebank, with the 10% AfterCare discount applied.
Pipedrive's support answers questions about the product. AfterCare knows your account, makes the changes for you, and is responsible for whether the team actually uses it.
Yes. Monthly de-duplication is included on Empower+. On the other plans it is available as a bolt-on from £150 a month, or the clean-up can be done from your service hours.
You can pay monthly or annually. Annual billing includes two months free. We will confirm the terms for your plan in writing before you start.
Updated September 2026.
Thirty minutes on your Pipedrive account. You leave with a short list of what to fix, whether or not you take a plan.